BB Affiliate Privacy Policy — Your Information Is Safe With Us

Welcome to BB Affiliate. This Privacy Policy ("Policy") explains what information we collect about you when you use the BB Affiliate platform, how we use that information, and the steps we take to protect your personal data.

BB Affiliate is a trusted online gaming and betting platform for players in Bangladesh. We understand how important your personal information is to you, and we are committed to maintaining the highest privacy standards.

This policy applies to the BB Affiliate website, mobile app, and all associated services. By using our platform, you are deemed to have accepted this Privacy Policy.

BB Affiliate collects certain necessary information to deliver reliable services and ensure security. We only collect data that is genuinely required.

Information You Provide Directly

• Identity Information: Full name, date of birth, and National ID number (for KYC verification).
• Contact Information: Email address, mobile number, current address.
• Account Information: Username, encrypted password, security questions.
• Financial Information: Payment method type (bKash, Nagad, Rocket, etc.) and transaction history.
• Verification Documents: A copy of your National ID or passport (as part of the KYC process).

Automatically Collected Information

• Device Information: IP address, browser type and version, operating system.
• Usage Data: Pages visited, time spent, and games played.
• Location Data: Approximate location derived from IP address (not precise GPS data).
• Cookies & Tracking: Session cookies, preference cookies, and analytical data.

BB Affiliate uses the information it collects for specific, well-defined purposes only. Your data is never used for unnecessary or unauthorized purposes.

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To ensure smooth operation of betting, gaming, and payment services.
• Customer Support: To address your questions, complaints, and support requests.
• Security: To prevent fraud, hacking, and unauthorized access.
• Legal Compliance: For KYC, AML, and applicable regulatory compliance.
• Service Improvement: To improve platform quality, gaming experience, and overall performance.
• Promotions: To send you offers, bonuses, and promotional updates with your consent.
• Responsible Gaming: To detect unusual gaming patterns and provide appropriate assistance.

BB Affiliate never sells your personal information to third parties. However, in limited circumstances, certain information may be shared with specific partners:

• Payment Providers: Necessary information is shared with approved payment gateways such as bKash, Nagad, and Rocket to process deposits and withdrawals. These partners are also bound by strict privacy policies.
• Law Enforcement Agencies: Information may be shared with the relevant authorities when required by court order, investigation, or other legal obligation.
• Technology Service Providers: Cloud hosting and cybersecurity providers may access limited data to keep the platform operational. They are bound by strict NDAs (non-disclosure agreements).
• Anti-Fraud Agencies: Information may be shared with regulatory authorities to prevent cybercrime and money laundering.

Cookies are small text files stored in your browser. BB Affiliate uses cookies to keep the platform running smoothly and to enhance your experience.

Types of Cookies We Use

• Essential Cookies: Login session maintenance and security token storage are essential — the platform cannot function without them.
• Functional Cookies: To remember your language, theme, and other preferences.
• Analytical Cookies: To understand which pages are most popular and where issues may arise. This data is fully anonymized.

You can manage cookies from your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

BB Affiliate follows the highest industry standards to protect your data. Our security infrastructure is regularly upgraded and audited.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Two-Factor Authentication (2FA): Additional OTP verification is available for login.
• Firewall & DDoS Protection: Advanced network security measures are active at all times.
• Regular Security Audits: Regular penetration testing is conducted by independent experts.
• Restricted Access: Only authorized personnel can access data on a need-to-know basis.

As a BB Affiliate member, you have the following rights regarding your personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions, though some information may need to be retained for legal reasons.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Marketing Opt-Out: You can opt out of promotional communications at any time.
• Right to Lodge a Complaint: If you believe your privacy has been violated, you have the right to file a complaint with the relevant authority.

To exercise any of the above rights, please contact our support team. We will do our best to respond within 30 business days.

BB Affiliate retains your information only for as long as needed to fulfill the stated purpose. Once that purpose has been met, your data is securely deleted or anonymized.

• Account Information: For the duration of account activity and up to 5 years after closure.
• Transaction Records: Up to 7 years in accordance with legal and financial regulations.
• KYC Documents: Retained for up to 5 years after verification, then securely deleted.
• Gaming Logs: Up to 2 years for security and responsible gaming purposes.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

All BB Affiliate services are strictly for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

Age is verified at registration, and ID may be requested if there is any doubt. If a minor's account is identified, it will be suspended immediately and all collected data will be deleted.

If you believe a minor has opened an account on our platform, please notify our support team immediately.

BB Affiliate may update this Privacy Policy from time to time. Any changes will be published on this page, and the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, you will be notified directly at your registered email address. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our support team. We take your privacy seriously and aim to respond promptly.

We will respond to any request or complaint within 30 business days. For urgent security matters, we will aim to respond sooner.